Terms of service

Terms of Service

By purchasing from CasaPiedra.es, you agree to the following terms.

Products
All items are made from natural slate. Variations in texture, edge, and colour are part of the material and not considered defects.

Use & Care
Our products are finished with food-safe mineral oil and beeswax. We recommend hand washing only and avoiding dishwashers to maintain quality.

Orders
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order if necessary.

Custom Orders
Personalised or custom items cannot be returned or refunded unless faulty or damaged.

Shipping
Delivery times are estimates and may vary. We are not responsible for delays caused by couriers or customs.

Returns & Refunds
Please refer to our Returns & Refunds policy for full details.

Liability
We are not liable for any indirect or consequential loss or damage arising from the use of our products.

Intellectual Property
All designs, images, and content are the property of CasaPiedra.es and may not be used or reproduced without permission.

Contact
For any questions, please contact us via Etsy or email.